I had a very enjoyable experience with them
All I had was a couple of recalls that took about an hour but they aldo washed my car and vacuumed it out
This BMW dealer provides us a free ev Charger, which make our Model 3 Performance able to reach Joplin. Really warm welcome even we are not buying vehicles. Kind of moved by their staff, good people, thanks! I owned a 740Li which I love it so much, and I’m very pleased to see a BMW providing great service to the public. So I suggest the local people consider this dealer and their new models. I know BMW very well, New 3, 5,x3,x5 all on new CLAR architecture, drive better and more reliable than MBenz.
There are service departments, then there’s BMW of Northwest Arkansas. Kiefer and the rest of the crew took my service issue personally, handled everything promptly, and went over and above to communicate each step of the process. Good customer service is easy to come by. Excellent service, however, is more rare. So, thanks! It was a pleasure.
Randy was and has remained a reliable salesman
Bought an X3 and love it. Very professional and knowledgeable staff. Will definitely return for an x4 when it is time.
People are very friendly and accommodating. Brandon Cothran handles all my service work and does an outstanding job.
Efficient and friendly.
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